Service and Support
Services
Project Management: We provide project management services of the setup, delivery and installation processes to ensure a smooth transition for stores making the shift from paper to electronic shelf tickets.
Training: We provide training services suitable for two purposes. Train the trainer, enabling larger organisations to provide the appropriate information and training throughout the company and End User Training, suitable for training store staff involved day to day.
Software Consultancy: Back Office Software integration consultancy services are provided to ensure your existing Back Office Software is able to drive the ILID system, making the most of the features to ensure maximum returns.
Support
Our support desk is available during Melbourne business hours, providing remote software support and aid to store staff to diagnose / resolve any system issues.
Should hardware support be required, ILID authorised technicians can be available to attend site to resolve issues.
Latest Releases
ILID Bounce SDM Labels
A worldwide first in ESL technology - Provides the best features of traditional ESLs combined with the flexibility of a dot matrix display, enabling a wide variety of features including smooth character scrolling, special characters and multiple language support.
